Privacy Policy

1. Introduction

Crystal Peak (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website at crystalpeak.dev (the “Site”) or engage with our services.

By using the Site, you consent to the practices described in this policy. If you do not agree, please do not use the Site.

2. Information We Collect

Information You Provide

• Chat messages — When you use the chat feature on our Site, we collect the content of your messages, including any contact information you choose to share (such as your name, email, or company name).
• Engagement information — If you proceed to a service engagement, we collect the information necessary to execute a Statement of Work, including your name, title, email address, company name, and signature. This information is collected through our separate deal management platform, not through the Site.

Information Collected Automatically

• Analytics data — We use Vercel Analytics to collect anonymized usage data such as page views, referral sources, browser type, device type, and approximate geographic location. Vercel Analytics does not use cookies and does not track individual users across sites.
• Log data — Our hosting provider may collect standard server logs including IP addresses, browser information, and request timestamps.

Information We Do Not Collect

The Site does not use tracking cookies, advertising pixels, or third-party analytics platforms that build user profiles. We do not sell or share your information with data brokers or advertisers. There are no user accounts or login functionality on the Site.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and communicate with you.
• Evaluate potential service engagements and prepare proposals.
• Understand how visitors use the Site so we can improve it.
• Comply with legal obligations and enforce our Terms of Service.

4. Payment Information

If you enter into a service engagement with us, payment is processed through Stripe. Crystal Peak does not store your credit card numbers, bank account details, or other payment credentials. All payment data is handled directly by Stripe in accordance with their Privacy Policy.

5. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information only in the following circumstances:

• Service providers — With third-party providers that help us operate the Site and deliver services (e.g., Vercel for hosting, Stripe for payments). These providers are contractually obligated to protect your data and use it only for the purposes we specify.
• Legal requirements — When required by law, regulation, legal process, or governmental request.
• Protection of rights — When necessary to protect the rights, safety, or property of Crystal Peak, our clients, or the public.
• Business transfers — In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Retention

We retain chat messages and inquiry data for as long as reasonably necessary to respond to your inquiry and evaluate a potential engagement. If you become a client, engagement-related data is retained for the duration of the engagement and for a reasonable period afterward as required for legal, accounting, or business purposes. Analytics data is retained in anonymized, aggregate form.

7. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, or alteration. The Site is served over HTTPS, and our infrastructure is hosted on Vercel with enterprise-grade security. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction or deletion of your personal information.
• Object to or restrict certain processing of your data.
• Request a portable copy of your data.

To exercise any of these rights, contact us through the chat on this Site. We will respond within a reasonable timeframe and in accordance with applicable law.

9. Children's Privacy

The Site is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.

10. International Visitors

The Site is operated from the United States. If you access the Site from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using the Site, you consent to this transfer.

11. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page with a revised effective date. We encourage you to review this policy periodically.

13. Contact

If you have questions about this Privacy Policy or our data practices, contact us through the chat on this Site.